FAQ
All pre made items will take 3-7 business days to ship (to know if a item is pre made, please check the description of the product, if it says "pre made" then it is a pre made item!
if your order hasn't been shipped after 7 days, then it will be a pre order, which will take 20-45 weeks.
You will get updated VIA Email when your item is shipped!
All purchases and sales are final. If you receive the wrong size or wrong product, we are more than happy to help. Heavenson is not responsible for any lost, unclaimed, or damaged packages and recommend contacting USPS or UPS for more information.
Size charts will always be the last picture that is showcased above.
You can send us a email to
Iheavensonbrand@gmail.com
This is the official email address for Heavenson support team, and they should be able to assist you with any issues or questions you may have.
- Gentle cycle
-Cold wash
-Air dry
-Avoid using fabric softeners and bleach